Privacy Policy

Last Updated: March 13, 2025

For the Refugees (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of our supporters, donors, volunteers, beneficiaries, and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with applicable Canadian privacy laws, including Quebec’s Law 25 and the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Scope and Application

This Privacy Policy applies to personal information collected through our website (the “Site”), donation platforms, events, communications, and other interactions with For the Refugees. By using our services, you consent to the collection, use, and disclosure of your personal information as described in this policy.

2. Collection of Personal Information

We collect personal information only when necessary to fulfill our mission and activities. The types of personal information we may collect include:

Contact Information: Name, email address, mailing address, phone number.
Donation Information: Payment details, donation history (processed securely via third-party payment providers).
Volunteer or Membership Information: Background details, availability, skills, and experience.
Communication Preferences: Information on how you wish to be contacted.
Technical Information: IP address, device type, browser type, and website usage data (collected via cookies and analytics tools).

We only collect personal information with your consent or as required by law.

3. Use of Personal Information

We use personal information for the following purposes:

To process donationsand issue tax receipts.
To communicate with donors, volunteers, and supportersabout our work, updates, and fundraising campaigns.
To manage volunteer participationand organize charitable activities.
To comply with legal and regulatory obligations, including tax laws.
To analyze and improve our websitefor better user experience.

We do not sell or trade personal information to third parties.

4. Disclosure of Personal Information

We may share personal information with trusted third parties in the following cases:

Service Providers: Third-party platforms that process donations, manage email communications, or provide technical support (e.g., Stripe, PayPal, or Mailchimp).
Legal Compliance: When required by law or regulatory authorities.
Event Partners: If you register for events co-hosted with other organizations, with your consent.

All third parties handling personal information on our behalf must comply with strict confidentiality and data protection standards.

5. Data Protection and Security

We take appropriate security measures to protect personal information against unauthorized access, loss, misuse, or alteration. Security measures include:

Encryption of payment transactions.
Secure storage of personal data on protected servers.
Limited access to personal information on a need-to-know

Despite our efforts, no transmission over the internet is 100% secure. Users should exercise caution when sharing personal information online.

6. Your Rights Under Canadian and Quebec Privacy Laws

As a resident of Canada and Quebec, you have the following rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you.
Correction: You can ask us to update or correct inaccurate information.
Withdrawal of Consent: You can withdraw your consent for marketing emails or data collection at any time.
Deletion (Right to Be Forgotten): You can request that we delete your information, subject to legal and operational retention obligations.

To exercise these rights, please contact us at info@fortherefugees.com.

7. Cookies and Website Tracking

Our website may use cookies and tracking technologies to enhance user experience. You can manage cookie preferences through your browser settings.

We use third-party analytics tools (such as Google Analytics) to understand website traffic and improve our services. These tools collect non-identifiable user data.

8. Retention of Personal Information

We retain personal information only as long as necessary to fulfill our stated purposes or comply with legal obligations.

Donation records are kept for a minimum of six yearsas required by tax laws.
Contact information is retained until a user requests deletion.

When no longer required, personal information is securely deleted or anonymized.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage users to review the privacy policies of external websites.

10. Updates to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in laws or operations. The latest version will always be available on our website.

11. Contact Information and Privacy Officer

If you have questions, concerns, or requests regarding your personal information, you may contact our Privacy Officer:

Email: info@fortherefugees.com
Mailing Address:

For the Refugees

608-417 rue Saint-Pierre, Montréal (Québec) H2Y 2M4 Canada

If you are not satisfied with our response, you may file a complaint with the Commission d’accès à l’information du Québec or the Office of the Privacy Commissioner of Canada.